@chill633 Where are you finding the UL 9540 certificates? I have been searching and scouring and cannot find them. All I find is the UL 9540A testing ...

A wind turbine cannot be connected directly to the inverter. You can use a wind turbine to charge the batteries, but this requires a separate charge c...

Try logging out of his phone, logging into your device first, and then logging back into his. We've tested this multiple times, and it does allow the ...

I had the wrong EG four app. Looks like everything is working fine now thanks for your initial reply. I appreciate it and what about that free upgrade...

@eric That is correct about the application the E G4 app. My cousin set up and logged in and when I use his credentials username/password it does not ...

Do you know if the inverter is reading 100Ah?If so, you can check setting #6 (Charging amperage) and make sure that it is set to between 50A-100A (20A...

@eric Thanks for the response. I do not know the modes used at set up , that is the problem , it was done by a technicial that know little about this ...

@joel-brodeur There is a changelog for the RS232 update, but not for the RS485. You can update both, but you will not see the RS232 update unless you ...

Does your server rack battery have different protocols you can set? If so, you can try to set to one of the following in the image. Also, what do you ...

@eric perhaps I was not sufficiently clear. Let me try to be a little more verbose: * GridBOSS has inputs and outputs. * Inputs are: grid, inv...

@eg4c Are you connected to the grid?Providing an explanation for these numbers is challenging due to the lack of sufficient data or information.

Yes, as of now it is only through windows that you can update the firmware for the battery. You should be able to log in on another device with the sa...