EG4 Community Forum

Anonymous
Joined: September 15, 2025 11:20 am
Topics: 2 / Replies: 14
Reply
RE: Web Monitor acting strange

This is certainly interesting! I will discuss this with the team to investigate further. It may not have successfully received the correct information...

7 months ago
Reply
RE: 12k XP went offline since yesterday

@eric I followed your instruction. It is online now. Let see how long this will last. Thanks Eric.

7 months ago
Forum
Reply
RE: 18kPV and 2 wall mount batteries discharge to 0%soc for some reason.

Are you able to share your discharge settings and your peak shaving settings?

7 months ago
Reply
RE: 12k XP went offline since yesterday

@talk2dang Does your dongle have a button on the bottom? If it does, you can hold that button for about 5 seconds and it will reboot the dongle. Also,...

7 months ago
Forum
Reply
RE: 12k XP went offline since yesterday

@Eric The AP is very close to the dongle. The dongle has all the three light lite up. I don’t know what else could be the issue. I have unplugged a...

7 months ago
Forum
Topic
Replies: 4
Views: 325
Reply
RE: Does the chargeverter remember settings on AC power loss?

My topic, which you're replying to, isn't about that.Maybe you should post a new topic in general troubleshooting <-- That's a link. If you're in...

7 months ago
Reply
7 months ago
Forum
Topic
Reply
RE: 18kPV and 2 wall mount batteries discharge to 0%soc for some reason.

@eric Signature Solar support changed it yesterday to Lead Acid.

7 months ago
Reply
BwSMk00UoUk4kWoqQpUA

BwSMk00UoUk4kWoqQpUAzmist

7 months ago
Forum
Reply
RE: New EG4 - 3000 EHV - Battery Back Feeding Power to Solar Panels at Night

Response from EG4, similar to Signature Solar Tech Support: "The low voltage you’re seeing on the PV inputs is due to the PV and batteries sharing the...

7 months ago
Forum
Reply
RE: New EG4 - 3000 EHV - Battery Back Feeding Power to Solar Panels at Night

@eric thank you for the response. I believe there's a capacitor that gradually charges up to and discharges the 17-18 VDC when the inverter is turned ...

7 months ago
Forum
Reply
RE: New EG4 - 3000 EHV - Battery Back Feeding Power to Solar Panels at Night

@hanzi The low voltage you’re seeing on the PV inputs is due to the PV and batteries sharing the same DC bus. As a result, there will be very little v...

7 months ago
Forum
Page 144 / 270