EG4 Community Forum

Anonymous
Joined: May 10, 2026 7:46 pm
Topics: 7 / Replies: 19
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RE: 12xp firmware update

We are still conducting internal testing. Version 0405 remains the current standard release.

1 year ago
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RE: EG4 19kpv charges battery from PV, passes grid through, but no AC output

@george-redinger Hey George,Question about your mention of having to enable battery backup mode. I saw that you have "Seamless EPS switching enabled"...

1 year ago
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RE: W28 Overload Issue at 100% SOC on Firmware Version 0304 for 12000XP

@eareyes20 Can you share your inverter's serial number or station name so we can look into this issue for you?

1 year ago
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RE: TIme is wrong (DST)

@decker make sure to check the station time, end-user time, and the time on the settings are all the same. If they are not the same the time will inve...

1 year ago
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Replies: 1
Views: 1081
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RE: TIme is wrong (DST)

@darcymyers We believe the issue has been resolved. I would recommend checking that the station and end-user times are set to the same GMT.

1 year ago
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RE: 18kPV settings mysteriously change after "Start Quick Charge"?

@eric, let me know if you are able to provide any insight from our test last week. Also, do you have any notes on how to complete the firmware update...

1 year ago
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RE: TIme is wrong (DST)

@eric any update? I have been hit 2x by demand fees because this isn't fixed. Any update? And will it be auto or will it need a firmware update?

1 year ago
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RE: W28 Overload Issue at 100% SOC on Firmware Version 0304 for 12000XP

@jared, i had no issues with my inverter before but just to stay up to date decided to update my firmware to the 0405 and now im experiencing w028 pro...

1 year ago
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Replies: 3
Views: 1530
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Replies: 2
Views: 593
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RE: BONDING SCREW

@eric Thank you, yes, the EG4 video provided the answer. I changed setting # 31 from disabled to enabled which solved my problem. Terminology is a ...

1 year ago
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Replies: 7
Views: 857
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RE: Code 00 on slave

If you are getting the W00, then that is a communication failure with the battery. Meaning you would have to double check the paralleling cables betwe...

1 year ago
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RE: EG4 Web monitoring Weather typo

I should have looked closer. Looks like text in several places is running together

1 year ago
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