Yes, several users have reported similar issues with EG4 mini-splits reverting to default settings after a power cycle or scheduled restart. This beha...

@eg4eric Hey Eric, Restarted button, same thing solid WiFi, solid cloud, blinking INV. Signature Solar Techs say the dongle is connected on the...

Can you share a screenshot of this please?

I don’t believe this is currently available to customers. However, I’ll look into it and let you know if or when it becomes available.

@eg4newbie Yes! Updating the firmware resolved the issue. The firmware update addresses and corrects this problem.

@eg4eric thanks so much for the reply! yes, I have tried Lithium Type 6 (Lux). It still gave me a Warning 04. The only type that works is 12 - I tri...

Have you tried Lithium type 6 (Luxpower)? That should work. Please double-check your username and password to ensure they’re correct. If you'd like, y...

For the dongle, you can try pressing and holding the button on the bottom of the dongle for about 5 seconds. This should restart it. If that doesn't r...

So we haven’t had sun for 4 days. Last night at 3 the house looses power. I go out and check the settings and it doesn’t appear that anything is wrong...

I have a similar challenge with the 12kPV. BusBar to center fed Main Panel. If you hear/learn about utilizing Rogowski coils for EG4 inverters pleas...

+1 bump!

I'm glad I found this! I know exactly how you feel and where you are headed. I went through the same song and dance in Parker county. I am now...

@rasolar Agreed!