Well,   I have exact same issue as we speak. It seams the EG4 monitor website has issues  

it looks like ceaa-508 introduced a bug, and did NOT include a fix for open-loop lithium charge control. What will be in 509 ? When ? ...I really ne...

I want to mention that I commissioned a system recently and am experiencing serious and continual flickering to the point where I was afraid for my ap...

I got a contact from EG4....but there is no fix yet. I still see voltage stuck at end of charge rather than relaxing to float once charge is complete.

@eg4eric My FlexBoss18 and GridBoss show in Remote Update, but not the 314Ah battery. Antenna is installed. Are there instructions to get it to a...

Glad to see EG4 working on an updated app. I hope it solves some of the issues from the old mobil app. First impressions are as follows: Startin...

Go to the Maintenance tab and select Remote Update. You should be able to perform a standard update from there. You will have to do an OVER THE AIR up...

I’m looking into this and have consulted with our battery technicians. I’m currently waiting for their response.  

now authorized to sell to utility. 😀 When you get some time.. let me know if you see anything out of whack.. thanks