@bluetrader222 This is the LCD version; however, the "About" screen will display both the BMS and LCD version details.

I apologize for the delay. Could you export the data and settings for this system so I can investigate further? If this isn’t possible due to the rece...

I noticed that the station was set to GMT +10 while the user account was set to GMT -10. I adjusted the station's time zone to match the user account ...

Currently, there is no option to create a guest account for the end-user station at this time.

@scottmr808 I am able to view this station.

@bluetrader222 That is very strange. What firmware version are the Wallmount batteries and Sol Ark?

With the launch of the Lifepower4 V2, the models are now quite similar, both offering rapid shutdown capabilities, multiple battery protocols, and 64 ...

What stands out to me is that the BMS is showing an SOC of 0%. I suggest trying a BMS reset by holding the reset button for 10 seconds with the batter...

@papote What is the model of the generator? Also, can you show a picture of how the connections are made?

Could you send me a DM of the inverters serial number? Once received, I can definitely look over all the data.

@pawnee I’m sorry to hear about your experience with our support—it’s not the service we strive for. Could you please DM me your email so we can revie...

@bluetrader222, do the batteries discharge to a lower level when set to open loop? Also, what battery settings are configured on the Sol-Ark?

@papote I would verify that the current is not set to 20A in the settings.

I will investigate this further and reach out through DMs for additional information.

@ron I recommend CAN communication with the Wallmount batteries.