EG4 Community Forum

Jared
Jared
@jared
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Technical Solutions Supervisor
Joined: October 8, 2024 1:00 pm
Last seen: May 30, 2025 9:06 pm
Topics: 30 / Replies: 227
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RE: Battery charge % and communication issue

Would you be able to connect the previous master battery to BMS Tools and post a screen shot of the reading?

6 months ago
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RE: Satisfying Disconnect Requirement

Several wiring diagrams for the 18kPV in an ESS can be found on our website. However, the 706.15 regulation is typically the one referenced for rapid ...

6 months ago
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RE: EG4 Wallmount battery max discharge below 20% ?

@bobandroslyn there would not be a warranty issue.

6 months ago
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RE: FlexBOSS 21 ESS System and UL9540

Testing is currently being done for the UL9540 and as soon as I have more information, I will make sure to post in thread.

6 months ago
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RE: Interview with EG4: Talking All About the GridBOSS & FlexBOSS21

This is possible, but it’s important to parallel them to an external bus, ensuring the Ah capacity of each bank is closely matched. For example, you w...

6 months ago
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RE: 12kpv smoking

We are currently experiencing a delay in responding to emails due to a high volume of emails in our support inbox. Could you DM me the email address y...

6 months ago
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RE: Installer Code Needed For Installer Who Doesn’t Know The Code

Where did you purchase the inverter? We provide specific installer and distributor codes for each of our authorized distributors and registered instal...

6 months ago
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RE: Need firmware update for 12000XP? - PV input not working correctly

The inverter would need to be connected to the internet to be able to update through the monitoring website. However, this can be done through the mai...

6 months ago
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RE: 18Kpv "self consumption" mode means use the battery? WTF?

@bobandroslyn we can definitely take a look at it.

6 months ago
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RE: 12000xp PV input question

@chrisneibauer the 12000XP has two MPPTs and each MPPT has two inputs allowing you to parallel strings at the MPPT.

6 months ago
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RE: Need firmware update for 12000XP? - PV input not working correctly

We definitely apologize for any inconvenience caused by the 120V PV bug. The standard update for the 12000XP, which directly addresses the MPPT gettin...

6 months ago
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RE: EG4 Battery Bank Settings for Victron Lynx Shunt

I do not currently have all the information requested for this post. However, I will be reaching out to our battery team and post the information as s...

6 months ago
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RE: system display pannel

I went ahead and made a quick video guide on how to locally connect to the Wi-Fi dongle.

6 months ago
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6 months ago
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RE: EG4 Wallmount battery max discharge below 20% ?

I believe this whitepaper on maximizing battery lifespan primarily covers this topic: Maximizing Battery Lifespan That said, no damage will occur ...

6 months ago
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