EG4 Community Forum

Jared
Jared
@jared
Admin
Technical Solutions Supervisor
Joined: October 8, 2024 1:00 pm
Last seen: September 4, 2025 3:22 pm
Topics: 30 / Replies: 229
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RE: Two 6000xp's and Ethos 15k battery unit.... with EG4 Chargeverter

I recommend installing an external bus for connecting the Chargeverter and battery, rather than connecting the Chargeverter directly to the battery te...

9 months ago
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RE: LifePower4 BMS firmware bug/failure... no auto re-start after LV disconnect

All firmware update changes for the 48v Lifepower4 V1 can be found here: Lifepower4 V1 – EG4 Community Forum

9 months ago
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RE: Force Charge not working 18kpv

Could you share the complete settings list? Based on the issue described and the screenshot provided, it seems that both battery backup mode and force...

9 months ago
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RE: 3 x 18Kpv setup questions

That is correct.When the generator is active, loads will take priority, and all excess power will go to charging the battery bank. The charging ampera...

9 months ago
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RE: What is the proper shutdown and startup procedure for parallel batteries?

There is not a required shutdown procedure with the Wallmount batteries in parallel. However, I generally recommend the first option of turning off th...

9 months ago
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RE: Need EG4 Chargeverter to EG4 Wallmount Battery connection guid with specifics.

@bobandroslyn this has been noted, and we are actively looking for solutions this.

9 months ago
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RE: Vbus over range fault 18kpv

@wfbiggin I'm glad that the issue was found. Would you be able to send me the model number for the printer? I would like to send this to our research ...

9 months ago
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RE: 2x18KPV parallel setup - inter-inverter current on AC load terminals

This occurs due to the reactive power in on-grid mode, which ensures seamless switching when bypassing or using the grid to assist the load.

9 months ago
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RE: Is there a Remote Generator Start Function in the Dashboard for the 6000XP's?

This feature is currently only available on the Hybrid inverters. However, I will submit it as a requested feature for the 6000XP and 12000XP.

9 months ago
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RE: Charging/SOC issues

@n00dles I can definitely take a look. Would you be able to DM your serial number?

9 months ago
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RE: why doesn't my 18KPV want to charge my batteries from the grid ...

I will make sure that this is reported to our team. Thank you for providing this information.

9 months ago
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RE: 6000xp No AC output

Are there any communication warnings occurring? I would verify that BMS communication is properly configured or set the inverter to Lead-Acid to confi...

9 months ago
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RE: Cant Login to Eg4 monitor

Could you send me a DM with the dongle serial number, and I will get this reset for you.

9 months ago
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RE: LifePower4 BMS firmware bug/failure... no auto re-start after LV disconnect

It may be related to the temperature reported by the BMS, as charging should occur within the range of 32°F to 131°F, while discharging should occur w...

9 months ago
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RE: App login screen fails with "Network may have trouble" error

I would verify that the phone is not connected to the Wi-Fi network broadcasted by the dongle but is instead connected to the home router.

9 months ago
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