EG4 Community Forum

Jared
Jared
@jared
Admin
Technical Solutions Supervisor
Joined: October 8, 2024 1:00 pm
Last seen: September 17, 2025 1:26 pm
Topics: 30 / Replies: 229
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RE: Two 6000xp's and Ethos 15k battery unit.... with EG4 Chargeverter

I recommend installing an external bus for connecting the Chargeverter and battery, rather than connecting the Chargeverter directly to the battery te...

10 months ago
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RE: LifePower4 BMS firmware bug/failure... no auto re-start after LV disconnect

All firmware update changes for the 48v Lifepower4 V1 can be found here: Lifepower4 V1 – EG4 Community Forum

10 months ago
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RE: Force Charge not working 18kpv

Could you share the complete settings list? Based on the issue described and the screenshot provided, it seems that both battery backup mode and force...

10 months ago
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RE: 3 x 18Kpv setup questions

That is correct.When the generator is active, loads will take priority, and all excess power will go to charging the battery bank. The charging ampera...

10 months ago
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RE: What is the proper shutdown and startup procedure for parallel batteries?

There is not a required shutdown procedure with the Wallmount batteries in parallel. However, I generally recommend the first option of turning off th...

10 months ago
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RE: Need EG4 Chargeverter to EG4 Wallmount Battery connection guid with specifics.

@bobandroslyn this has been noted, and we are actively looking for solutions this.

10 months ago
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RE: Vbus over range fault 18kpv

@wfbiggin I'm glad that the issue was found. Would you be able to send me the model number for the printer? I would like to send this to our research ...

10 months ago
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RE: 2x18KPV parallel setup - inter-inverter current on AC load terminals

This occurs due to the reactive power in on-grid mode, which ensures seamless switching when bypassing or using the grid to assist the load.

10 months ago
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RE: Is there a Remote Generator Start Function in the Dashboard for the 6000XP's?

This feature is currently only available on the Hybrid inverters. However, I will submit it as a requested feature for the 6000XP and 12000XP.

10 months ago
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RE: Charging/SOC issues

@n00dles I can definitely take a look. Would you be able to DM your serial number?

10 months ago
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RE: why doesn't my 18KPV want to charge my batteries from the grid ...

I will make sure that this is reported to our team. Thank you for providing this information.

10 months ago
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RE: 6000xp No AC output

Are there any communication warnings occurring? I would verify that BMS communication is properly configured or set the inverter to Lead-Acid to confi...

10 months ago
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RE: Cant Login to Eg4 monitor

Could you send me a DM with the dongle serial number, and I will get this reset for you.

10 months ago
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RE: LifePower4 BMS firmware bug/failure... no auto re-start after LV disconnect

It may be related to the temperature reported by the BMS, as charging should occur within the range of 32°F to 131°F, while discharging should occur w...

10 months ago
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RE: App login screen fails with "Network may have trouble" error

I would verify that the phone is not connected to the Wi-Fi network broadcasted by the dongle but is instead connected to the home router.

10 months ago
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