@teeumup Click on red first then on green
Firmware on the inverter is two revisions behind: eAAB-1B1C
The dongle is physically plugged into my EG4 12kPV, so I doubt it lost power... its power comes from the inverter 😉
@rickwilliams123 I see, you can email our compliance team, and they will be able to help you with [email protected]
@eric how do i send you a private message
@eric I have 4 EG4 LifePower4 batteries (48V@100amp) It could be the battery type. I'll have to double check the manual before I change this settin...
@thomaspugmail-com I will look into this. Did the power go out, causing the dongle to turn off at the time the grid went down? If so, the dongle might...
@thomaspugmail-com Which batteries do you have? Also, make sure that the Lithium brand is set to 1
@teeumup No worries! I can send you another dongle. Please send me a private message with your full name, number and address.
Make sure you change the time on 3 locations, Station tab (Configuration) Users tab (Configuration) Settings tab (Maintenance)
I think it is an AFI self-test feature as I have a 240 GCI only breaker that is stable and does not trip - leading me to the same hypothesis that you ...
oops, I'm monitoring FuncEn_EPSEn and it's remains set to 1 no matter if Off-Grid mode is enabled or disabled.
have you fixed the time in the app at the sign in / setup page?