Hey @joel-brodeur Where are you seeing the A25?

Its updating now.

Glad to see you got it resolved! If you need anything else or run into any issues feel free to let us know!

I was advised today about issues with updating the inverter’s firmware, but that issue has now been resolved. You should be able to update the firmwar...

Yes it is. I sent you a DM. Thank you.

Hi All. I was able to confirm that it was due to lack of knowledge on my part in regards to installation. I had set up the Panels in Parallel and not ...

@shm3lio Couple of questions, have you checked the following: With a voltmeter - are you getting voltage at the PV wires on the inverter end? Have...

2 different sized splices on the wiring to the panels tripped me up when I installed my setup. Are you sure you used the correct connector when adding...

Here is how I access logs on my batteries.

The team is currently conducting tests and is expected to get back to me in the coming days.

@scottmr808 On my batteries the logs are under settings-logs. But for some reason my batteries have a strange firmware installed. Not certain why o...

@eric Thank you for your prompt reply, Eric! I have a quick follow-up question: If I have two PowerPro batteries, can I still parallel them with a si...

@joel-brodeur thank you, I checked last time did not see anything accessible but perhaps did not look close enough and will try again next visit

@og0088 Good afternoon!It is highly recommended to have three server rack batteries per PowerPro battery. As you mentioned, this setup will help maint...

Unfortunately, that would not be a recommended configuration for your systems.