Has your system recently failed inspection? If so, is our support team already assisting you to resolve this?

@Ron If the BMS communication is set up between the Chargeverter, Inverter, and master battery, this could occur, as having the master battery communi...

Currently, only battery SOC warnings and grid outage notifications are available in the EG4 app. To enable these, go to Account Settings in the top ri...

Since it's been 2 weeks with no response from EG4... I figured I'd give a bit more info to show that this is NOT a problem with the Insight Facility d...

11/5/24 - I've tried a few different settings, and may have stumbled on something that works, which (weirdly) may depend on the ORDER that charge volt...

In general, the answer is pretty simple. An inverter, some batteries, and some kind of transfer switch. The specifics get very complicated quickly...

these settings did not work by the way.... charge behavior showed that system ignored the EQ setting, and just stuck to a CV=54.5..... which results i...

@jarrett , thanks for followup... if and when a patch is ready to test, I am more than willing to be a beta tester and report results. The goal of cou...

My apologies! I didn't have an opportunity to respond yesterday, but I did send all of the information over to our engineers, as well as the post abov...

In the App, upper right-hand corner, tap the "user icon" the "User Center" opens. Tap on Notifications. Option for SOC notifications as well as ...