Were you able to get the LCD firmware updated?

When the time on the inverter is adjusted or changed, it may cause some unusual readings. However, this is nothing to worry about unless it continues ...

@lemachine2u Unfortunately, there is no way to change where the temperature is measured

@jared What is the IR frequency used for the remote? I would like to confirm that I can send/receive IR codes from the remote to a Broadlink IR uni...

I got help from signaturesolar.com support. Worth a call.

@dougl Correction: We had the Advanced setting "CT Direction Reversed" enabled before the update. After the update the setting was disabled. I re-ena...

@dougl That was the issue. I think the update changed that setting. Thank you and Signaturesolar.com support who assisted !

Your WiFi dongle on the EG4 requires not only your home WiFi signal to be good but it also requires your home WiFi router have a working internet conn...

Did you have your CT set to reverse before you did the system update and now they are defaulted to not reversed? I had moved my CTs and thought I ma...

Definately NOT resolved.

I don't see the 3000-EHV on the compatible list.   Compatible with EG4 18kPV, 12kPV, FlexBOSS21, FlexBOSS18, 6000XP, and 12000XP, along with ...

@eg4eric Thank you sir,I did check my spam folder. My support ticket# is 143051I am having a knee replacement on Dec. 2nd and will be laid up for a fe...