EG4 Community Forum

Anonymous
Joined: April 13, 2026 1:29 pm
Topics: 7 / Replies: 19
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RE: one of two new 12000xp delivered DEAD ?! what's next ?

You will need to contact your distributor (Seller) to request an RMA for a replacement. You can mention to them that you would like an advanced replac...

5 months ago
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RE: Sequence of operation for modes

Based on the On-Grid EOD SOC setting, the inverter will charge the batteries once they reach the configured SOC, it will charge them and switch back t...

5 months ago
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RE: 12k hybrid remote?

@lemachine2u The temperature is measured inside the indoor unit. Is it normal for the settings to revert back to default when the Mini Split is turned...

5 months ago
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RE: 12k hybrid remote?

Hello, I am having the same issue and many other questions about the remote and control of the mini-split. The owners manual is lame, lacking detail...

5 months ago
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RE: EG4 14.3kWh indoor wall mount battery BMS comms issues - resulting in blackouts, power blips, and charging restarts

A positive update, Today I decided to look again at my setup and search for any more error logs in addition to what I have already reported. I...

6 months ago
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RE: Sequence of operation for modes

Thanks for the reply. That was helpful, but I was hoping for more sequence information. At the moment, I'm trying to do a simple switch from Solar/B...

6 months ago
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6 months ago
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RE: one of two new 12000xp delivered DEAD ?! what's next ?

@eg4eric , I went to the site today and did a little testing. Here are the results: - turned on PV input, unit remained dead - turned "power on" w...

6 months ago
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RE: 12000XP and Ruixu Lithi 2-16

Is there any timeline to provide support? I noticed that the configuration which works (BYD #12) isn't on the screenshot you just shared either.

6 months ago
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RE: Newbie Help, Missing Battery information on Monitor Center

I have two Wallmount AllWeather batteries and the battery parameters never showed up for me. I had lithium brand set to 0:EG4. Changed to 1 bec...

6 months ago
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