@chrisneibauer I understand the difficulty. I too live off grid, luckily, I have Starlink and that makes things easier. In this situation the easie...

The inverters are not anywhere near a location that can have any kind of internet. This is an OFF GRID inverter... people who are off grid do not want...

The inverter would need to be connected to the internet to be able to update through the monitoring website. However, this can be done through the mai...

@jared There is no link to the firmware file on eg4's website. Please provide a link. What is the monitoring site?

@bobandroslyn we can definitely take a look at it.

@chrisneibauer the 12000XP has two MPPTs and each MPPT has two inputs allowing you to parallel strings at the MPPT.

We definitely apologize for any inconvenience caused by the 120V PV bug. The standard update for the 12000XP, which directly addresses the MPPT gettin...

@jared Are 1-2, 3-4 tied together respectively?

I do not currently have all the information requested for this post. However, I will be reaching out to our battery team and post the information as s...

I went ahead and made a quick video guide on how to locally connect to the Wi-Fi dongle.

I looked closer at your screenshot of the battery status. i just wanted to add here that like yours, my system while the SOC numbers are way out of ba...

I believe this whitepaper on maximizing battery lifespan primarily covers this topic: Maximizing Battery Lifespan That said, no damage will occur ...

Could you post a few pictures of how they are connected and the dip switch configuration?