Can you provide your station name or inverter's serial number so I can look into this for you?

I don't have an answer as of now, but I will mention this request to our team.

You will need to contact your distributor (Seller) to request an RMA for a replacement. You can mention to them that you would like an advanced replac...

Based on the On-Grid EOD SOC setting, the inverter will charge the batteries once they reach the configured SOC, it will charge them and switch back t...

@lemachine2u The temperature is measured inside the indoor unit. Is it normal for the settings to revert back to default when the Mini Split is turned...

Hello, I am having the same issue and many other questions about the remote and control of the mini-split. The owners manual is lame, lacking detail...

Good deal

A positive update, Today I decided to look again at my setup and search for any more error logs in addition to what I have already reported. I...

Thanks for the reply. That was helpful, but I was hoping for more sequence information. At the moment, I'm trying to do a simple switch from Solar/B...

Price on these caught my eye!/p>

@eg4eric , I went to the site today and did a little testing. Here are the results: - turned on PV input, unit remained dead - turned "power on" w...

Is there any timeline to provide support? I noticed that the configuration which works (BYD #12) isn't on the screenshot you just shared either.