EG4 Community Forum

Anonymous
Joined: May 1, 2026 6:04 pm
Topics: 7 / Replies: 19
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RE: 12000XP Abnormal High Fan Speed

Hello Eric, will try to post the video I just took. Hopefully you can find a way to turn off the one fan that is high speed. Again when the invert...

4 months ago
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RE: 18kpv - house load does NOT always take priority

@gtsquires If you share your inverter's serial number, I can guide you through which settings you would need to change.

5 months ago
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RE: Need a solution for mobile app notifications

I've tried everything others have suggested on my Android (and my Android tablet) to no avail. My app login doesn't stay connected for long and I hav...

5 months ago
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RE: Where does the power go?

Eric my sites name is “wilds” serial # 3464660834 i do appreciate that the inverter will consume battery power during the dates of the outages ar...

5 months ago
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RE: Busbar PCS

@eg4eric So my 18K would need to have a firmware update ?   Thanks, Matt  

5 months ago
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RE: Both Green normal indicators not working all of the time

@eg4eric I don't believe it has happened since. Matt

5 months ago
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RE: Enabling SMART LOAD causes issues

@eg4eric it's a small 120VAC to 24VAC transformer, probably 40VA. Initially I thought the problem was the transformer in the HVAC so I replaced it ...

5 months ago
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RE: 12000XP Abnormal High Fan Speed

@solar1solo Could you please provide a video showing this issue with the fan? I would like to share it with my manager so we can work toward a solutio...

5 months ago
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RE: Enabling SMART LOAD causes issues

@g0380 What transformer are you using for the HVAC?

5 months ago
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RE: Odd 12000xp behavior when coming off grid-charge to Solar/Battery mode.

Check: Batteries have latest firmware for both rs232 and rs485. No issues since I swapped the battery comms from the slave inverter to the master inve...

5 months ago
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RE: Both Green normal indicators not working all of the time

@mattcrum I'm still looking into this, but has this happened at all since then?

5 months ago
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RE: Odd 12000xp behavior when coming off grid-charge to Solar/Battery mode.

@clarktheshark Yes, 1 is correct. That is the correct protocol. Also, having the master battery communicate with the slave inverter can definitely cau...

5 months ago
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5 months ago
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RE: Where does the power go?

I can definitely review some data for you. However, please note that the batteries do not remain fully charged, as the inverter has its own power cons...

5 months ago
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