Just to confirm, when you flip the switch located under the inverter to turn it on, the screen doesn’t power on. Is that correct?

@joffreyfontaine I responded to your DM and I have submitted a parts request to get a replacement dongle sent to you.

I don't believe that option is on the screen. You would need to use the EG4 Monitor website to see that setting.

@eg4eric thanks

@eg4eric Doesn’t this drawing show one up one down?

@drewc Yes, that’s correct! You need to connect the cables to the Grid port in order for the inverter to start reporting data. I’m glad you were able ...

Please attach close up pictures of your wiring terminations.

I need to know if I need to create a Inverter bypass from my AC panel to grid input in case the inverter fails in any way to supply power to the AC pa...

We apologize that we were unable to make changes to the firmware at this time. Updating the firmware involves a formal process, which requires careful...

Ensure that the cables are properly connected between the inverter and Gridboss, and verify that the DIP switches are set to the 'up' position on both...

You should be fine regarding the amperage. You’re correct, as long as you don’t exceed 31A on MPPT 1 and 2, it will not cause issues. The amperage can...

Can you specify what do you mean by fails?

So I see that there was an firmware update for the FlexBoss/18KPV/12KPV, which bumped it from EG4_FAAB-2122 to EG4_FAAB-2525. I installed this hoping ...