I spoke to our HVAC team, and they recommended to contact your distributor and get the outdoor unit replaced. If you would rather not return it, I can...

540W Voc53.4v, vmp45.3v, ISC12.7A, IMP11.9A I have 4 panels connected in series.

@teeumup Sounds like you are almost there. Maybe the firmware mismatch is the root cause. At least you can be sure the settings are all correct since ...

@eric Just received the new dongle will install after I resolve an issue with EG4 LL battery protocol setting and update firmware to match my 6kXP. Th...

@dlwittsr I now show a total of 2 batteries and 560Ah, which would be correct for 2 batteries, but I have 3. I replaced all Ethernet cables between th...

I apologize! As of now, I don't have an update on this.

I would recommend reaching out to your distributor for a replacement. You shouldn't have any issues getting to that screen.

@eric Followed these instructions and the battery screen does not change. Tried this many times.

I had a big storm roll through last night here in Ohio and lost power around midnight for some unknown amount of time. It was long enough to appear in...

Further info about dongle firmware versions. Timothy from Signature Solar responded to an email I sent asking for more info. He stated that: All d...

@herque Good morning. A while back you asked me how I felt about my experience with my setup. Here is the latest link to the Spring Surprise (f...

An update on the insulation project. I have finished putting in the insulation, the vapor barrier covered by 1/2in plywood. I have completed the enti...

@brandon314159 BTW I live 40+ miles from where my equipment is as well. I am almost (75%) manage it and the watering of my trees, multiple camera...