If you don't mind sending me a DM with your serial number, I will take a look at this system.Typically, the inverter adjusts its output power every 5 ...

That would be fantastic. Thanks for the information, JB

@joel-brodeur At the moment, this isn’t available. However, we are always looking for ways to improve the monitoring system and may be able to offer i...

I don't mean to hijack the thread so if this is inappropriate, please let me know, I will move to a new thread, but I think it applies. I have insta...

@jarrett Sounds great sir. I really appreciate you checking into this. I have been on the hunt for a 32 NO switch for a couple weeks so far. The...

When creating an account for your customer, ensure that your installer code is entered correctly. After this step, and once the customer is linked...

My apologies Joel, I could not find an RSD that would work this way. I took some time to look yesterday and didn't find a 2-pole NO RSD button. I am s...

This is correct.

@bobandroslyn I recommend adding an external bus after installing three Wallmount batteries to a single inverter.

So here is a screenshot of my Inverter Sol Ark 15K Closed Loop stating 10% SOC = 50.6V. Is this the true 10% SOC at this voltage? I don't know. Does E...

Thank you, @jared. It would be good to know where I'd run into future expansion issues. If I expand from one to two wallmount batteries (next year) ...

I did switch to close loop and trying to figure out the details. For the EG4 Wall Pro spec sheet, what voltage (V) for a 10%, 0% state of charge? ...

Thanks Jared. So this is essentially a duplicate of the "Power Backup" option on the Maintenance tab under Application Setting? If so, I'm glad I di...