Here’s a question. My voltage example works from 46-55.3 If my 18k says the batteries are 52.2 and I measure them with a meter they are 52.2 volts b...

Check the battery voltage and don’t worry about SOC if storing. If they go dead you could have problems. I think max loss is 3% per month but could be...

I don’t think there is anyway to get the 18k to communicate with the 6000’s. I could be wrong but I think that’s a no go. That being said if you are p...

Sorry you had problems. Looks like your installer is your main problem. I deal with different companies Tec support all the time and have never dealt ...

SS has free shipping this month. If that helps

@joel-brodeur thanks. I’m wondering if that is my problem because it doesn’t cooldown it just kills the gen as shown in my brownout video.

Eric asked me about Gen cooldown but didn’t elaborate. I’m going to put my system on the monitoring website this weekend and look for that setting. Wh...

Eric ask me about my settings on that but I’ve never seen it. Is that only on the monitoring site? My is not on there.

@ron I would say both. Mine completes charge and switches to the batteries. You don’t notice anything. Then it switches back to Gen and after a per...

I don’t think it’s a AC to DC problem for the inverter. After installation I was hooked up to the grid for a couple weeks. The inverter had no problem...

@wardo5757 I completely understand. I have a rather large house with 2 furnaces and a heat pump plus electrified out buildings. I’ve installed volt...

@wardo5757 I think you hit the nail on the head. I’m off grid and had to run the generator today because 36 hours of no sun and -5 temperatures. I ...

Wardo5757 I believe it’s a software issue too. I’m going to order a new voltage regulator for my generator tomorrow to eliminate any questions about m...

The firmware update caused me a ton of headaches a couple weeks ago. I posted a 18k thread on here and hope that in the future it answers a lot of the...

Thought I’d post a short video of the brownout that I’m still fighting.