@drewc Yes, that’s correct! You need to connect the cables to the Grid port in order for the inverter to start reporting data. I’m glad you were able ...

Please attach close up pictures of your wiring terminations.

I need to know if I need to create a Inverter bypass from my AC panel to grid input in case the inverter fails in any way to supply power to the AC pa...

We apologize that we were unable to make changes to the firmware at this time. Updating the firmware involves a formal process, which requires careful...

Ensure that the cables are properly connected between the inverter and Gridboss, and verify that the DIP switches are set to the 'up' position on both...

You should be fine regarding the amperage. You’re correct, as long as you don’t exceed 31A on MPPT 1 and 2, it will not cause issues. The amperage can...

Can you specify what do you mean by fails?

So I see that there was an firmware update for the FlexBoss/18KPV/12KPV, which bumped it from EG4_FAAB-2122 to EG4_FAAB-2525. I installed this hoping ...

@eg4eric I’ve been doing a lot of troubleshooting to try to determine the problem of not being able to charge the batteries or use the batteries to...

Hello from Canada, same problem here, dongle does not connect to the cloud. Any help possible ?