When the power interruption issue happens with us, the "Warning 28" comes up.

The "Load" disconnect breaker on the 12000xp is 100 Amp. AWG of the wire connecting to that breaker must be capable of carrying 100 Amps. I believe t...

You may have a problem if the generator's "THD" (Total Harmonic Distortion) is more than 5%. The inverter will reject the power if it fluctuates. C...

@krzysiek_kta @scottmr808 Is there any downside or damage to the 12000xp equipment by operating in the "Lead Acid" mode to bypass this glitch?

Also confirmation... I never had this problem with a 6000xp and 1 wall mount outdoor battery—glitches began when we installed the INDOOR battery in th...

UPDATE #2: I tighten the lugs on the battery cables going from the primary to the inverter. Ran some tests down to 40% and it seems to have corrected...

UPDATE: I should add, that after the system event I switched to voltage charging and set it to 56.2 last night. Since then, the system has charged th...

I have the exact same issue with my recent install. Barely pulling any power and not blowing cold or hot. Almost like it's stuck in low power mode or ...

I'm assuming there isn't. I am also looking in So Cal, and I filled out the form on the website about a week ago and received no contact back by anyb...