@95g-atl Good morning! I'm so sorry you've been having trouble with your purchase! It sounds like maybe there is some confusion going on and I'm here ...

Hi @fungus I'm so sorry you're having trouble reaching us! If you'd like to send me an email at [email protected] with your contact inform...

If you'd like to give us a call at 903-441-2090 , we can get that for you!

@joel-brodeur So here are the steps to deep cycle the batteries, but I do recommend calling into our tech support department to provide the eg4 inv...

@tristan Not necessarily, the recalibration just resets the SOC for the BMS to recognize its high and low points.

The "Lead Acid" mode is our user defined mode. This is not just for lead acid batteries, it's just the setting that allows you to manually set the par...

Thank you so much for the shoutout! I'll let Brooke know of your compliments! We don't take Amazon pay but we do accept Affirm!

We've got someone reaching out today, Tom 🙂

Hey! If you still need help, you're welcome to call in again, we will get you taken care of!

Thank you for sharing! Please don't hesitate to reach back out if you need any support in the future!

Hey! I just wanted to leave my direct email address here for any Signature Solar customers who are having trouble finding our code! You can reach me a...

Hi David! I'm so sorry you're still having trouble! You're in the right place to get reconnected with EG4, but I will personally forward this to our c...

You are SO SO welcome! We're happy to help as much as we possibly can! We appreciate your support very much! Reach out any time!

@pawnee Thank you for the shoutout!!

I'm so glad we could help!! Thank you for the feedback!