EG4 Community Forum

SignatureSolarJess
@signaturesolarjess
Eminent Member
Joined: October 11, 2024 4:40 pm
Last seen: March 25, 2025 3:44 pm
Topics: 0 / Replies: 18
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2 months ago
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RE: EG4 | WP Waterproof Lithium Battery 36v

@95g-atl Thank you so much for reaching out! We'll get you taken care of!

2 months ago
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RE: EG4 | WP Waterproof Lithium Battery 36v

@95g-atl Good morning! I'm so sorry you've been having trouble with your purchase! It sounds like maybe there is some confusion going on and I'm here ...

2 months ago
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RE: 3000EHV-48 Ground-Neutral bond for RV, issues with "charging" status below 32F, potential battery damage

Hi @fungus I'm so sorry you're having trouble reaching us! If you'd like to send me an email at [email protected] with your contact inform...

3 months ago
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RE: tax time?!?!

If you'd like to give us a call at 903-441-2090 , we can get that for you!

3 months ago
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RE: BMS not correct in detecting capacity

@joel-brodeur So here are the steps to deep cycle the batteries, but I do recommend calling into our tech support department to provide the eg4 inv...

3 months ago
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RE: BMS not correct in detecting capacity

@tristan Not necessarily, the recalibration just resets the SOC for the BMS to recognize its high and low points.

3 months ago
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RE: BMS not correct in detecting capacity

The "Lead Acid" mode is our user defined mode. This is not just for lead acid batteries, it's just the setting that allows you to manually set the par...

3 months ago
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RE: North Central Texas Setup Just about to turn a year old!

Thank you so much for the shoutout! I'll let Brooke know of your compliments! We don't take Amazon pay but we do accept Affirm!

3 months ago
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RE: EG4 wifi dongle unable to connect

Hey! If you still need help, you're welcome to call in again, we will get you taken care of!

3 months ago
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RE: Our ESS System up and running!

Thank you for sharing! Please don't hesitate to reach back out if you need any support in the future!

5 months ago
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RE: Registration at Monitor EG4 web site questions.

Hey! I just wanted to leave my direct email address here for any Signature Solar customers who are having trouble finding our code! You can reach me a...

5 months ago
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RE: Getting Support to Respons

Hi David! I'm so sorry you're still having trouble! You're in the right place to get reconnected with EG4, but I will personally forward this to our c...

5 months ago
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RE: Pre-Florida Hurricane Install

You are SO SO welcome! We're happy to help as much as we possibly can! We appreciate your support very much! Reach out any time!

5 months ago
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