@powerup No worries! Please let me know if I can assist in getting you reconnected with their support team. Eric and I can ensure you get a response!

Thanks Eric! @powerup If you'd like to send me your contact information to [email protected], I can get you connected!

@slackware1995 Hi! We appreciate you sharing your experience! It's always great to see community members helping others make informed decisions. We...

Thank you! I'll forward this shoutout to Rodolfo!

@95g-atl Thank you so much for reaching out! We'll get you taken care of!

@95g-atl Good morning! I'm so sorry you've been having trouble with your purchase! It sounds like maybe there is some confusion going on and I'm here ...

Hi @fungus I'm so sorry you're having trouble reaching us! If you'd like to send me an email at [email protected] with your contact inform...

If you'd like to give us a call at 903-441-2090 , we can get that for you!

@joel-brodeur So here are the steps to deep cycle the batteries, but I do recommend calling into our tech support department to provide the eg4 inv...

@tristan Not necessarily, the recalibration just resets the SOC for the BMS to recognize its high and low points.

The "Lead Acid" mode is our user defined mode. This is not just for lead acid batteries, it's just the setting that allows you to manually set the par...

Thank you so much for the shoutout! I'll let Brooke know of your compliments! We don't take Amazon pay but we do accept Affirm!

We've got someone reaching out today, Tom 🙂

Hey! If you still need help, you're welcome to call in again, we will get you taken care of!

Thank you for sharing! Please don't hesitate to reach back out if you need any support in the future!