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Topic starter
We want to inform customers who have already upgraded to the new LCD Firmware v18 that the version available on our website for the 18kPV and 12kPV needs to be updated. We are actively working to correct this issue and will have it resolved soon.
In the meantime, you can download the correct LCD Firmware v18 using the link below.
Thank you for your patience and understanding!
Posted : November 15, 2024 7:19 pm
So I installed the so-called correct version you linked above but now my 6kw panels are apparently outputting 45kW...a neat trick for a firmware update! Did someone misplace a decimal point? Are these firmware versions ever tested?
This post was modified 2 days ago by CaesarV
Posted : November 19, 2024 12:29 am
Topic starter
@caesarv This LCD update was released more quickly than usual to address the original v18 issue. I will make sure this bug is reported to our team for correction. Once I receive the updated version, I’ll update the post above and mention it in the thread.
Posted : November 19, 2024 2:49 pm
Thanks Jared. Having worked in the high tech field for many years, I am very familiar with firmware update issues. Which leads me to ask if there is a repository of older firmware for your products. You should always have one or two older versions available so that customers can go back if the latest has some significant bug.
Posted : November 19, 2024 4:58 pm
Diver Dave reacted
Topic starter
Update: Firmware version 1E1E is necessary to support LCD v18 for the 18kPV and 12kPV models.
Posted : November 20, 2024 8:45 pm
