Suggestion 12000XP and Generator Switching

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The team is currently conducting tests and is expected to get back to me in the coming days.

@Eric Thank you for the update

I was just informed that we are working on a firmware to fix this generator cool down issue. As soon as the firmware is available, I will let everyone know.

Thank you for your patience and understanding!

thank you Eric! You didn’t mention the initial switch to generator, will this be included in the update?

@wardo5757 Do you mean an adjustable warmup time?  That would be VERY nice as well.  My generator would be much happier.  🙂

Posted by: @joel-brodeur

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@wardo5757 Do you mean an adjustable warmup time?  That would be VERY nice as well.  My generator would be much happier.  🙂

 

Mine too!  I have a 10kw Generac, the charge power needs to be set to 3kw in order to have a smooth switch from battery to generator. The inverter needs to either stage the generator input or ramp it up, but it can’t go from idle to 80-90%, no generator likes that switch. But there’s no way to mitigate the gen to batt switch

I can only hope that:
1. This firmware update will be added to Android for the 12000XP (Still not there at time of writing)
2. This firmware doesn't expect grid power like the last one did, causing 12000XP to go into standby and require me to find an ios device to perform upgrade locally....

Please test for those without the grid!!!

@twistedroutes 

no grid and Android?

You’re missing out on 2 of the greatest things today…. lol  

I think that firmware wasn’t just hanging up on android, same thing happened to both of my 12000xp’s, I loaded them from a Mac..  If fact, it was until 405 came out and SS had to force install it in order to get my firmware back on track.  I think it was an issue with that firmware.

Yes, I did also mention the switching to generator. However, I believe most reports have been when switching back to battery. As soon as I hear the firmware is available, I will let everyone know. 

@eric thanks

A new firmware update is now available for the 6000XP. As soon as an update is released for the 12000XP, we will notify everyone.

Thank you all for your patience and understanding!

@eric Hi Eric- any word on the firmware update?

I apologize! As of now, I don't have an update on this.

@eric Any update Eric?  Or should we accept that these inverters should not be used with generators of any kind?