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Working Mode in Monitor App does not update

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(@jar349)
Active Member
Joined: 2 months ago
Posts: 6
Topic starter  

I have switched over to AC Charging Mode.  My smart meter reader shows that I suddenly jumped up 10kw in usage (which is how much I have configured).  See?

image

The monitor app's Monitor tab agrees that the battery is charging at around 10kW, see?

image

 

However, the Maintenance tab, with the leader inverter's settings read in, still shows that I am in Self Consumption mode, which I am clearly not.  see?

image

 

Not sure what to do about this.  It seems like a bug.

 


This topic was modified 1 month ago by jar349

   
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(@krzysiek_kta)
Trusted Member
Joined: 1 year ago
Posts: 71
 

There are multiple reports across the board sbout EG4 monitoring issues over last few days.

i wonder why @EG4 Eric from EG4 has mot reacted to those.

it looks like systematic issue.

Will see 

 



   
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EG4 Eric
(@eg4eric)
EG4 Online Support Admin
Joined: 1 year ago
Posts: 1024
 

@jar349 @krzysiek_kta

I apologize for the delayed response. 

Yes, we’ve been experiencing issues this week where the website and app are not displaying accurate data for some users. Our team is actively working to resolve this.



   
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