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12kPV - Where to get latest firmware?

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Posts: 21
Topic starter
(@thomaspugmail-com)
Eminent Member
Joined: 9 months ago

The main EG4 site for this inverter does not list the latest firmware (according to this forum post: https://forum.eg4electronics.com/community/12kpv/eg4_faab-2021-2/#post-15462).  

image

Where can I get the latest "EG4_FAAB-2021" firmware?

Also, where can I get version 20 LCD firmware?

 

Thanks,

Paul


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EG4 Eric
Posts: 750
Admin
(@eg4eric)
EG4 Online Support
Joined: 1 year ago

You can use the app or the monitoring website (Maintenance Tab) to update your inverter to the most recent firmware. 

Version 20 of the LCD firmware is currently not available. 


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(@thomaspugmail-com)
Joined: 9 months ago

Eminent Member
Posts: 21
EG4 Eric
Admin
(@eg4eric)
Joined: 1 year ago

EG4 Online Support
Posts: 750

@thomaspugmail-com 
After further investigation, I was able to find that you should be able to update the LCD remotely through the monitoring website as seen on the image below. 

Let me know if you have any trouble with this.

image

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Posts: 21
Topic starter
(@thomaspugmail-com)
Eminent Member
Joined: 9 months ago

You have more options than I do. Mine does not have a LCD Update section:

 

image

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EG4 Eric
Posts: 750
Admin
(@eg4eric)
EG4 Online Support
Joined: 1 year ago

Understood!
If you provide your station name or serial number, I can update the LCD firmware remotely on my end. 


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(@thomaspugmail-com)
Joined: 9 months ago

Eminent Member
Posts: 21

@eg4eric Sorry, really late in replying back to this. I got the LCD firmware updated (to version 18) a day following the firmware upgrade on the inverter.


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EG4 Eric
Admin
(@eg4eric)
Joined: 1 year ago

EG4 Online Support
Posts: 750

@thomaspugmail-com 
Great! If you have any other questions or run into any issues, feel free to reach out!


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