I've had a couple days now where my EG4 Wallmount Indoor 280Ah battery goes from 23 to 0% and kicks in AC charging. I've plugged in the BMS Tools via the RS485 cable, and there are no alarms before this happens. The app crashes after a bit so I can't let it run overnight to see more detail.
Any idea what would cause this? I have charged to 100% in the last 4-5 days, so the BMS should be calibrated right?

