Question [Solved] EG4 website - Missing Battery Detail Data

somehow I fixed it. messed with enough stuff and it started displaying now. 

Well, after many weeks of troubleshooting, here is what "fixed" my system.  I don't really know which change caused the battery data to be displayed!

I upgraded both the battery and screen firmware to the latest versions and saw no change.

I made sure the inverter was on the latest firmware version.

I upgraded the wifi dongle to the latest model, which was the first time that one battery was displayed, the master battery, but never all 3.

I then went down the rabbit hole of changing out every cable multiple times, cycling the dip switches to make sure they were in the proper position, reinstalling the firmware, and after this, I never saw more than one battery most of the time. There was a moment when I saw the master and one other battery, and it was battery 0 and 1 or battery 0 and 2...which was also very odd.  I will note that if anyone was curious, the cables can be any normal Ethernet cable. I use CAT 6a because I have a lot lying around from my network.  For a long time, I was sure it was a cable issue or a port issue.

This is the change that brought up all 3 batteries!. I changed the master battery from the one I had been using and the oldest battery to the second battery I had purchased.  This just required isolating all the batteries, both breaker and BMS switches, and then changing the dip switches...  voilà, all of a sudden all 3 batteries are working and have been for a couple of days.

I have no idea why this one change made a difference unless there is a failed component in the original master battery.  Possibly one of the com ports or the 485 port has a damaged connection, I don't know, but it is working.

This was important because I want to track the cycle count more than any other data point.  My cycle count is 495, 323, and 14, so it will be interesting to see how cycles impact capacity. I cycle my batteries every day from 100% to 20%.  It's the mild time in Arizona, so I don't go below 45% right now, but in a month or so, I will deplete all batteries down to 20% and go on grid power before midnight once the AC starts running 24/7.  This is the first summer with 3 batteries, so it will be interesting.  My only goal was to get through the utility extortion period of 4 pm to 7 pm where they charge a solar tax to really screw everyone that does not have batteries.  That one charge can easily double my power costs.