I would suggest doing a download of your data history. This can be found in your computers EG4 web page and go into its Data, Data History tab. Then j...

Any excess power can only go to one of three places. Either the batteries, the house loads or the grid. The inverter can only pull power from the sola...

I would tend to agree with @lyrawinslow. There could be a high current load or loads that are contributing to the problem and the inverter (or batteri...

Try taking 3 snap shots for that day, showing your home page when thing are working in the morning, then when it's reduced power, then when it recover...

Eric, Unfortunately when you logged into the inverter the display was not connected. I have since connected it and found that the display still was no...

Great

FYI - This is the first install and has never worked.

Eric, So I was able to update the LCD screen from Version 22 to the current version of 25. Unfortunately it did not fix the issue of not receiving act...

Eric, Is there a list, or can you provide a list of compatible Rapid Shutdown System modules (RSS, RSD) that can be used with EG4 inverters with Tigo ...

Eric, Sorry about this. Seems to be my bad since the On switch on the side of the inverter was not fully in the on position. Now working. Thanks.

Eric, Any updates on this?

He is using the wallmount indoor 280Ah Lithium Battery. Is has since discharged so I know that the inverter side is working. Let me know if you need S...

This all sounds like everything is working as programmed. The real issue sounds like is that your system may not be programmed properly. You could hav...

My 2 cents. I don't know if the 12000XP supports monitoring through RS485. I do have a 18KPV and it does have a terminal block that has RS485 on it - ...