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Question I need help getting my EG4 System to work

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Posts: 9
Topic starter
(@holymaniac)
Active Member
Joined: 4 months ago

I am not clear on what you mean by where the power is going. It is not going anywhere as far as I see. It is a lowering of how much power is coming from the panels. No changes in my house power usage.
I did an experiment yesterday, where that number was going down (from around 2600 watts) to around 1400 watts (so it was on its way down) ...so I turned on my EV charger, bumping my power usage from around 400 watts to 8,000-ish. And the watts coming from panels jumped instantly from that 1400 to over 3,000.

This lowering of power coming from the panels happens daily between noon and 1PM like clockwork. There is no change, normally, in my house power usage when this happens. 
I have been over this with EG4 Tech support and they can't figure it out. They want me to hire an electrician to come and get on the phone with them about it. But that will probably cost me hundreds of dollars which I do not want to spend. Espeically because they may not be able to figure it out anyways.
I think it is a flaw in the equipment somehow.


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Posts: 9
Topic starter
(@holymaniac)
Active Member
Joined: 4 months ago

Thank you for your comment, by the way! Appreciate it.


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