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Missing one of my 12000xp dongles

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Posts: 4
 ray
Topic starter
(@ray)
Active Member
Joined: 5 months ago

I have two 12000XP I will be running in parallel. I realized today that one of the Wi-Fi dongles got thrown away with the foam. 

How big of a problem is this? It seems like the dongle is specific to the inverter. Do I need two dongles if I have two parallel inverters? 

 

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dfwtinker
Posts: 90
(@dfwtinker)
Estimable Member
Joined: 8 months ago

@ray

Like a lot of folks, you might have just done yourself a favor!

Since you will most likely be required to purchase a replacement dongle, please search the internet for the Ethernet Dongle.  A lot of us have spent a LOT of time fussing with the wi-fi dongle for one reason or another.   All of my dongle connection problems went away after about two months of trying to get the wi-fi version working.

You will need to look for it referenced by 18kpv, I've been told they all use the same dongles.    

If you find it on "InvertersRus"  Please do not repeat my mistake and purchase from them.  They sold my purchased dongle to a walk-in customer AFTER I had already paid for it!  Then told me they were out of stock!

image

Happy Trails

L8r

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EG4 Eric
Posts: 421
(@eg4eric)
Reputable Member
Joined: 8 months ago

@ray

If you send me a private message with your name, address and phone number, I can send you a replacement dongle. 

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 ray
(@ray)
Joined: 5 months ago

Active Member
Posts: 4

@eg4eric signature solar said they put in a request about two weeks ago. I haven't received anything. Will DM you.

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EG4 Eric
(@eg4eric)
Joined: 8 months ago

Reputable Member
Posts: 421

@ray 
I'm putting in a request today for a replacement dongle. So, we will get it shipped out as soon as possible.

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