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SUPPORT???

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Posts: 1
Topic starter
(@janvozenilek)
New Member
Joined: 2 months ago

Hi there,

New system install. Having multiple issues that we can't figure out. Emailed support 3 times.. been 10 days, no response.. two follow ups since, still nothing. Any advice here how to get help with this system and reach this company?  Thank you. 


2 Replies
Posts: 6
(@drewc)
Active Member
Joined: 1 month ago

Try the DIY Solar Forum if you can't get any help here or via email. removed link


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EG4 Eric
Posts: 729
Admin
(@eg4eric)
EG4 Online Support
Joined: 1 year ago

@Janvozenilek
We apologize for the delay in responding to your email. Due to a higher-than-usual volume of inquiries, our response times have been slightly longer, but we are working diligently to reply as quickly as possible. You can also reach us by phone at 903-609-1988, or I would be happy to assist you here directly.


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