I might be having the same issue? In doing an initial set up, I can't get past the message "Connect dongle of device failed" on the app. I can see the...

Since this thread is such a hot topic 🥴I thought I’d ask another question on proper 18k shutdown here’s how I do it. 1) Kill PV 2) put 18k...

@eric thanks

@eric yes they were around .2 volts difference so well below .5 volts. So if the batteries are in lithium mode should or we shouldn’t run in volta...

Yes, the Seamless EPS Switching would be the setting to make it smooth transfer. I will report to our team, so it can be clearer on this. Thank you!If...

I see what you mean, that is interesting. I will look into this and see if this has occurred to anyone else.

Yes, I did also mention the switching to generator. However, I believe most reports have been when switching back to battery. As soon as I hear the fi...

Thank you. I have seen this video and it is a different use case. He appears to have his inverters output set for split phase to a 240VAC double pole ...

Yes, here you go.But, regardless of settings, I thought the 6000XP should stay in bypass mode for 4-5 minutes before attempting to exit (for W28 error...

Were you able to get this issue resolved?The firmware update should have fixed the issue.

@eric The batteries did reach 100%, but the arrow direction shows from inverter to battery and 90W going into battery while forbidden is set.

Typically, when the batteries reach 100%, you will see "BMS Charge Forbidden," indicating that the battery is no longer accepting a charge. Do you rec...

Can you post a screenshot of where you are seeing this setting?

The GridBoss is only compatible with hybrid inverters, such as the FlexBoss and the 18kPV. The 12000XP and 6000XP are off-grid inverters and are not s...

Unfortunately, this is not possible at this time. However, I will submit a request for consideration to lower the charging voltage in a future firmwar...