The Z02T18 is the most recent firmware for the LL-S. The Z02T12 firmware is used to communicate with other batteries such as the LL-V2, Lifepower4 V1,...

If you have the protocol set to 0 on the inverter, you can try changing it to 1 and see if that helps. Just a warning that making this change will res...

What Firmware is your inverter on?Have you had this issue before, or did it just recently happen?Did you get any alarms while this issue happened?

Apologies for the delayed response. The inverter should automatically switch back to battery power once the battery voltage is at least +3V or the SOC...

Good morning! We have not had any reports of people having this issue with the new firmware.Can you please share more information about your system?Ho...

The discharge cutoff must be configured through the inverter. The battery will continue powering loads until it reaches the discharge SOC cutoff.

@twistedroutes We apologize for the delayed response. Thank you for sharing this!

Make sure the time zones on your user and station under the Configuration tab are the same. If not, this can cause issues with the data being received...

This is certainly interesting! I will discuss this with the team to investigate further. It may not have successfully received the correct information...

Are you able to share your discharge settings and your peak shaving settings?

@talk2dang Does your dongle have a button on the bottom? If it does, you can hold that button for about 5 seconds and it will reboot the dongle. Also,...

@hanzi The low voltage you’re seeing on the PV inputs is due to the PV and batteries sharing the same DC bus. As a result, there will be very little v...

@talk2dang Is the router close to the dongle?

Which firmware version are you running on the 18kPV and What do you have the Lithium type/brand set to?

@hanzi Thank you for this! Let me share this with our team and I will update you as soon as we have an answer.