Warning 27 indicates either a low battery voltage or a communication issue between the battery and inverter, preventing the inverter from receiving th...

What is the voltage on the battery that is going into protection mode?

There is no setting for this. If grid is present, the inverter will not use the generator.

It can work both ways, it depends on how you want it set up. This depends on the panels you are going to use. Some panels produce more voltage than ...

You should still be able to use that generator. It is recommended to use one with a capacity of at least 10kW to ensure sufficient power for both char...

I'm glad to hear you were able to resolve the CT issue. As Ron mentioned, the 18kPV has a battery discharging efficiency of 94%, meaning it will draw ...

Where exactly is the system installed?

@bobro Have you tried through the app or EG4 monitor website?

@jareds I can confirm that using batteries in series can sometimes cause issues with the inverter, leading to abnormal operation.Regarding charging, o...

@caesarv Where do you have your PV grounded? Also, are you running the inverter on Lead-acid for these batteries?

Good morning! Make sure Battery Backup Mode is disabled If Battery Backup mide is already disabled, you can set a time or battery percentage on ...

@bobandroslyn I was not supporting the idea. Of course, it is not recommended to remove the feet or switch them for casters. However, I'm sure there a...

You are able to do AC couple, which allows the user to add PV from an existing grid tied solar system. You would need to connect the output of the exi...

@bobandroslyn Putting the inverter in Lead acid mode is the best way to balance out the batteries. Unfortunately, I’m unable to clearly see the screen...

That’s great to hear! If you need anything else or encounter this issue again, please let me know!