Do you have Cat5e cable or higher with pins 7 & 8 only?Make sure the LL-S batteries are on top, meaning the LL-S battery is the master battery tha...

@zeppelin If you'd like, I can separate the inverters to give you the view you're requesting. They will no longer appear in parallel on the monitoring...

It’s probably due to residual energy. Have you tried turning it on or leaving it on to see if the energy drains out?Also, If the PV is connected, it w...

@zeppelin Make sure that notifications for this app are enabled in your phone settings.

we apologize that you are having this issue with the inverter. Usually when this happens, it means there is a problem with the wiring. Do you have a w...

@mboo42 @wvannus It should work following these instructions, but let me know if it doesn't. Enable the Grid Boss Enable. Confirm that the Grid ...

@mboo42 Do you have the parallel cables set up correctly as shown on this design?

@joel-brodeur the only suggestion I have is to try changing the AC input range to APL. Have you tested it with the AC input range set to APL?I will co...

@joel-brodeur on your inverter do you have the Lithium Type set to "1"?

@mboo42 Are you saying that it's not showing the battery as shown in this picture?

@joel-brodeur @pawnee Do you have both PV and batteries? If so, which batteries and how many?

For the LCD update you will need a Flash drive. You will need to have access to a computer and download the firmware and transfer it to the Flash driv...

I apologize for the delayed response! Are you still having issues with the inverter and generator?What generator are you using?

Are you getting a warning 3 or an error 3?A warning 3 would be that the inverter is failing to communicate with the meter.

@ericw Yes! Setting 15 is "AC first" which is the times you want the grid to power the loads.