You are still getting it when it switches to generator and when it switches from genrator to batteries?

How do you have the batteries connected? Are you using external bus bars?

You can find this on the BatInfo tab. Make sure you are able to capture the whole screen.

These are the protocol for the indoor WallMount battery.

Sounds great! Let me know if anything changes.

We sincerely apologize for the sudden price change and understand how frustrating this situation must be. We strive to provide high-quality products a...

Thank you for your feedback! We appreciate your input and will forward this to our team for consideration. We are always working hard to improve our p...

Apologies for the delayed response. As mentioned, an inverter is required to connect the batteries to the Gridboss. You can install the GridBoss and k...

I apologize for all the confusion and inconvenience. This is known to happen when you are running the mode on auto.

Sounds great! If that doesn't work, it might be a bug on the website.

@darcymyers We have had reports on this issue, and we are currently working on resolving this issue. We will let you know when the issue is resolved. ...

@caesarv I apologize that it took a while, however please let me know if this resolves your issues or if they continue.

This would not be able to work due to the internal bus bars being limited to 600A. However, there are some alternatives. You can use external bus bars...

Hey Joel!Have you tried restarting your system?Some updates require a full system restart.