Hi Jared, I'm having the exact same issue as well. Would you be able to help out? I can send you the serial number in a DM as well.

@brdfrd I have 4 indoor EG4 batteries paralleled (EG4-Wallmount indoor battery -48V 280Ah - 14.3KWH). I would say these are battery banks paralleled. ...

Firmware version EG4_ceaa-0405 for the 12000XP was released this morning, addressing the false W28. If you're experiencing this issue, please update y...

I think the discharge is spread across the batteries regardless, but most of them are simply not measuring it. When you say that one unit discharges...

I recommend verifying that the device address is set to 0 and the battery dip switches are configured to ID 0 before updating the battery. Also, here ...

@jlankford Thanks. So, if I had a higher continuous draw--maybe at least 200 watts or more--the discharge may be more likely to be spread across the b...

@joel-brodeur Next trip to the cabin I should have the gen set up to auto start, so we'll see. I generally keep an eye on it from the online monitor c...

For the 18Kpv the fan logic appears to trigger just based on power flow through the unit, in any permutation... into or out of the battery. Simple gri...

Unsure what happened, but it did connect and is working now