@eric, since the beginning of this forum, you have been the most helpful source of information about EG4 batteries. I bought a 3-rack and batteries ...

@chris07x Set "Grid Sell back Power (kW)" to 0.0 — if allowed. Go into advanced/inverter/installer settings and look for “Zero Export” or “...

Thanks for that info Eric!

Those settings look correct. Are you able to share screenshots of the old setting pages so I can look at all the settings? Or you can also share your ...

Thanks for this feature. Nice addition.

Can you share a picture of the Dongle Connect Params? I can send you a replacement if need. I just want to confirm that the issue is with the dongle.

If you have the settings correct, it should use batteries. Make sure you have Power Backup-Enabled and make sure that Battery Backup mode is disabled.

Any documentation that we have on this battery is on our website. If you don't find the correct document that you need, you can reach our compliance t...

Note for safety you can disable remote updates, and only enable it as needed.

Hi Eric, Here are a couple of screen shots. Not sure how to make them bigger pic's. Matt

@eric

Are you able to post a screenshot of your current settings so I can try to identity what could be causing the issue?