Battery Backup Mode is the recommended setting to address this use case. Also, the complaints have been noted and forwarded to our software developmen...

Has your system recently failed inspection? If so, is our support team already assisting you to resolve this?

@Ron If the BMS communication is set up between the Chargeverter, Inverter, and master battery, this could occur, as having the master battery communi...

Currently, only battery SOC warnings and grid outage notifications are available in the EG4 app. To enable these, go to Account Settings in the top ri...

@joel-brodeur That document is correct.

@joel-brodeur the RS232 cable would definitely be needed. The Indoor does not currently have a firmware update for the RS485.

Is this the Indoor or the Allweather battery? Also, both the RS485 and the RS232 cable would be needed for a firmware update.

From your description, the inverter is throwing an internal communication fault. Feel free to send me a DM of the serial number for the inverter and I...

@papote EG4 protocol is currently the only supported option on the Chargeverter GC.

Do you have a scene created on the Solar Aircon app?

Currently, a manual adjustment is required to switch from Daylight Saving Time to Standard Time. This can be done by navigating to the Configuration t...

1. This would be possible with the paralleling kit installed on the Wallmount batteries.2. According to the Chargeverter manual, this setup is not rec...

According to the Chargeverter manual, this setup is not recommended. However, I have observed customers connecting the Chargeverter communications in ...