EG4 Community Forum

Jared
Jared
@jared
Admin
Technical Solutions Supervisor
Joined: October 8, 2024 1:00 pm
Last seen: May 30, 2025 9:06 pm
Topics: 30 / Replies: 227
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RE: Registration at Monitor EG4 web site questions.

@charlesduckworth the code for Shop Solar kits is Shopsolar.

8 months ago
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RE: help/assistance/ideas

The Wi-Fi dongle troubleshooting guide may help you reconnect the dongle: Wi-Fi Dongle Troubleshooting Guide. Although, I would power cycle the local ...

8 months ago
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RE: Registration at Monitor EG4 web site questions.

Which battery model and what firmware version is currently on the battery?

8 months ago
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RE: off grid monitoring

@charlesduckworth A station refers to an inverter or a group of paralleled inverters that report to the monitoring system. In the image below, the sta...

8 months ago
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RE: Commissioning new 18kPV and battery

This is possible, and once the grid connections are made, the system will automatically detect the phasing. I suggest connecting the Wi-Fi dongle to t...

8 months ago
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RE: 96% charged EG4 outdoor powerwall batteries depleted in 4 hours at 1500W continuous use??

Would you be able to DM me the inverters serial number? I would definitely like to take a look at the data.

8 months ago
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RE: 18Kpv unwanted (momentary) export to grid

If you don't mind sending me a DM with your serial number, I will take a look at this system.Typically, the inverter adjusts its output power every 5 ...

8 months ago
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RE: Add End User for Customer

@joel-brodeur At the moment, this isn’t available. However, we are always looking for ways to improve the monitoring system and may be able to offer i...

8 months ago
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RE: Add End User for Customer

When creating an account for your customer, ensure that your installer code is entered correctly. After this step, and once the customer is linked...

8 months ago
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8 months ago
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RE: Need EG4 Chargeverter to EG4 Wallmount Battery connection guid with specifics.

@bobandroslyn I recommend adding an external bus after installing three Wallmount batteries to a single inverter.

8 months ago
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RE: off grid monitoring

This is correct and another station will not be needed. All information will be accessible through the local connection per inverter.Not at this time.

8 months ago
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RE: 18Kpv will not do what I want

Would you be able to export the settings and post in thread?

8 months ago
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RE: off grid monitoring

You are able to local connect to the 6000XP without an internet connection with the Wi-Fi dongle included. With this, you can use the Wi-Fi emitted fr...

8 months ago
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RE: Newbie Questions...

Our off-grid inverters, like the 6000XP, can charge batteries from the grid and even bypass AC power directly to loads. The key advantage of using a h...

8 months ago
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