EG4 Community Forum

Jared
Jared
@jared
Admin
Technical Solutions Supervisor
Joined: October 8, 2024 1:00 pm
Last seen: September 4, 2025 3:22 pm
Topics: 30 / Replies: 229
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RE: Chargverter GC settings

What is the current set to in the settings?

10 months ago
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RE: 6000xp paired with Wall Mount EG4 Comm Questions

Guidance for paralleling can be found in the manual, starting on PDF page 25 (or page 21 of the manual). For BMS communication, connect the master bat...

10 months ago
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RE: SOL-ARK 15K Inverter Open Loop vs Closed Loop. RECOMMEND CLOSE LOOP!

@bluetrader222, it's challenging to directly correlate voltage with percentage. However, 50.69V would not seem to indicate a 3% charge level. How many...

10 months ago
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RE: Registration at Monitor EG4 web site questions.

@charlesduckworth the code for Shop Solar kits is Shopsolar.

10 months ago
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RE: help/assistance/ideas

The Wi-Fi dongle troubleshooting guide may help you reconnect the dongle: Wi-Fi Dongle Troubleshooting Guide. Although, I would power cycle the local ...

11 months ago
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RE: Registration at Monitor EG4 web site questions.

Which battery model and what firmware version is currently on the battery?

11 months ago
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RE: off grid monitoring

@charlesduckworth A station refers to an inverter or a group of paralleled inverters that report to the monitoring system. In the image below, the sta...

11 months ago
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RE: Commissioning new 18kPV and battery

This is possible, and once the grid connections are made, the system will automatically detect the phasing. I suggest connecting the Wi-Fi dongle to t...

11 months ago
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RE: 96% charged EG4 outdoor powerwall batteries depleted in 4 hours at 1500W continuous use??

Would you be able to DM me the inverters serial number? I would definitely like to take a look at the data.

11 months ago
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RE: 18Kpv unwanted (momentary) export to grid

If you don't mind sending me a DM with your serial number, I will take a look at this system.Typically, the inverter adjusts its output power every 5 ...

11 months ago
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RE: Add End User for Customer

@joel-brodeur At the moment, this isn’t available. However, we are always looking for ways to improve the monitoring system and may be able to offer i...

11 months ago
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RE: Add End User for Customer

When creating an account for your customer, ensure that your installer code is entered correctly. After this step, and once the customer is linked...

11 months ago
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11 months ago
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RE: Need EG4 Chargeverter to EG4 Wallmount Battery connection guid with specifics.

@bobandroslyn I recommend adding an external bus after installing three Wallmount batteries to a single inverter.

11 months ago
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RE: off grid monitoring

This is correct and another station will not be needed. All information will be accessible through the local connection per inverter.Not at this time.

11 months ago
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