@darcymyers We believe the issue has been resolved. I would recommend checking that the station and end-user times are set to the same GMT.

@eric, let me know if you are able to provide any insight from our test last week. Also, do you have any notes on how to complete the firmware update...

@eric any update? I have been hit 2x by demand fees because this isn't fixed. Any update? And will it be auto or will it need a firmware update?

@jared, i had no issues with my inverter before but just to stay up to date decided to update my firmware to the 0405 and now im experiencing w028 pro...

@eric Thank you, yes, the EG4 video provided the answer. I changed setting # 31 from disabled to enabled which solved my problem. Terminology is a ...

If you are getting the W00, then that is a communication failure with the battery. Meaning you would have to double check the paralleling cables betwe...

I should have looked closer. Looks like text in several places is running together

@sunfarmer I always have neutral to ground bonding at the first panel. EG4 inverter ground included. Then it is impossible to get readings you ...

@sunfarmer I'm not sure if this will help, but here is a video regarding the Neutral ground bondNeutral Ground Bond Setting Update for EG4 6000 & ...

As long as your wiring matches the configuration shown in the manual, you can place the batteries wherever you prefer. However, the ideal setup is the...

Try restarting the inverter completely by separating all power sources from it and turning it back on. If you still get the code after this, it would ...