@casinovarock23 I actually have the older XW+ units and the batteries are the 48v LL v1 and v2 units with a v2 unit acting as the "cluster" master....

@joel-brodeur That theory makes sense, if his system is wired that way. Would need to see a wiring diagram of his system to know. Don't know if he ...

@somej thanks for sharing your observations. I have a more basic question, how was the set up with the XW Pros with the eg4 wall mount powerpros? Clos...

@wvannus, Support did do the Parallel sync as well and it still didn't fix it. Thanks though.

@eric I was on with Tech Support this morning and we corrected the parallel cables so they should be set up correctly now. However, I still don't have...

@jlankford That makes sense, but if the power goes out, he plugs into the transfer switch, there shouldn't be any power on the grid side at all, corre...

@joel-brodeur He's using this inverter like it was a backup generator - he's plugging the output into a TS where a generator input would go. I pres...

@jlankford I was just thinking that if it is an ATS and the EPS output was somehow feeding back onto the "Grid" connection then basically the inverter...

@joel-brodeur Honestly, I have no idea. I had assumed that the transfer switch that generator cord is plugged into is just a manual double pole dou...

@mylesj A few questions for you: 1 - What kind of transfer switch do you have installed? 2 - The wires connected to the "Grid" breaker on the 600x...

I'm chiming in to add more data that might help Nathan and the EG4 team's diagnostics. I had that same issue as Nathan in the web interface until I cl...

@jlankford Your absolutely right. The lag on the LCD is not very far behind It should have been showing no AC voltage in a power outage. Now I am won...

@joel-brodeur Well, OK. That's weird but if that's how the product works, so be it. What you just explained is consistent with all the photos &...