Does your laptop recognize the port? If it does, try to continue the update.

@scottmr808 Once you get the BMS tools going, we will be able to see what is causing this alarm. So, you are getting 51.4V on the battery?

I apologize for the delay; I was waiting for a response from our battery technicians. They advised that you will need external bus bars to connect the...

@eric Thanks, I've come to that conclusion too and in the meantime I also learned that NEM3 sell-back rates are lowest during highest grid loading(4-9...

@dannybeardsleyIf you need help making these changes or would like for me to make them for you, let me know. Discharge Current Limit(Adc): 140 (Thi...

You can manually set the Grid Sell Back using the app or the monitoring website at 4 PM and disable it at 9 PM. However, there is currently no option ...

I was just informed that we are working on a firmware to fix this generator cool down issue. As soon as the firmware is available, I will let everyone...

@eric Great news in the gen update. Can't wait 🙂 - It does raise another question for me, but I will save that for when the update comes out. I ...

I was just informed that we are working on a firmware to fix this generator cool down issue. As soon as the firmware is available, I will let everyone...

I don't believe A28 means it's a fault or warning code. You would see a frowning face if it was a warning or fault code. If it was a warning or a faul...

That happens sometimes, but the firmware versions are the same and will not impact performance.

@joel-brodeur no sir

@pawnee Yikes. Any errors in the inverter logs?

@Eric Thank you for the update

@joel-brodeur it didn’t switch back and forth from batteries to generator during shutdown. Generator stopped charging then switched to the batteries b...