Since EG4 inverters were not designed for L1 and L2 to produce only 120V, it will likely not perform well, and the output power would be very limited ...

Have you removed the AC connection and see if it runs with only PV?

If you’re experiencing issues with your dongle, I’d be glad to assist. The dongle parameters will help us verify whether it is connecting to the corre...

Try performing a full restart on the system and try again.

At this time, there are no plans for this. If any changes are made in the future, we will provide an update to everyone.

Thank you for sharing your feedback! I’ll make sure to forward this to our team for consideration.

@jimijo I don't have direct familiarity with SolarEdge inverters. However, if the unit is a 48V system, it's likely that it will work but there will n...

Hi - it's not every day, but has happened a couple of times now in a few months. I will set my cut-off SOCs lower (to 10%) to see if that will trigge...

Are you still experiencing those warning codes every day?If so, we recommend reaching out to your distributor for a replacement. This issue has been i...

I am looking to add eg4 PowerPro batteries to a SolarEdge inverter. Will it work?

@tomt Yes, you’ll need to disable AC Coupled. The inverter isn’t designed to switch between AC Coupling and a generator, so this transition may not be...

@notmyday Can you please send me a direct message with the following information: First and Last Name Email Phone Number Shipping Address

@woody350 Glad to hear! If you run into any other issues, please let me know!

@kwindrem The Smart ports will not receive current when using the generator unless the ports are configured for operation.