@george-redinger Hey George,Question about your mention of having to enable battery backup mode. I saw that you have "Seamless EPS switching enabled"...

@eareyes20 Can you share your inverter's serial number or station name so we can look into this issue for you?

@decker make sure to check the station time, end-user time, and the time on the settings are all the same. If they are not the same the time will inve...

@darcymyers We believe the issue has been resolved. I would recommend checking that the station and end-user times are set to the same GMT.

@eric, let me know if you are able to provide any insight from our test last week. Also, do you have any notes on how to complete the firmware update...

@eric any update? I have been hit 2x by demand fees because this isn't fixed. Any update? And will it be auto or will it need a firmware update?

@jared, i had no issues with my inverter before but just to stay up to date decided to update my firmware to the 0405 and now im experiencing w028 pro...

@eric Thank you, yes, the EG4 video provided the answer. I changed setting # 31 from disabled to enabled which solved my problem. Terminology is a ...

If you are getting the W00, then that is a communication failure with the battery. Meaning you would have to double check the paralleling cables betwe...

I should have looked closer. Looks like text in several places is running together