Just wrapping up this thread with a recommendation... When installing and powering up a new Inverter with a battery you *should* use a pre-charge re...

@eg4eric thanks Eric, I do have another major issue/question/bug that probably needs to get to Engineering and handled as a firmware update. I started...

@dtbaker61 Awesome! Let me know if you need anything else.

@eg4eric Thanks for the confirmation

@sylinxAs mentioned by EZPZ, the inverter will draw power from the grid at times when needed. However, the only way to completely avoid using the grid...

Those settings look fine. And yes sometimes the inverter uses the grid if there are big power swings. It might import power from the grid or even ex...

@eg4eric thanks, I am in contact with Callie in CustomerOutreach.... I think making progress.

@dtbaker61 Send me your name, number, email and address and I will get someone to call you.

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@somej After speaking with our senior battery technician, he’ll be looking into obtaining the firmware for you.However, he did request pictures of all...

Hi Everyone! I've had my system up for nearly 3 weeks. So far I haven't been able to get any data from Tigo pulled into the EG4 monitor website. It ...

@eg4eric The Seller (offgridsource.com) is giving me a total runaround. First requesting videos, then still photos, then the serial number, and then ...