EG4 Community Forum

Anonymous
Joined: April 4, 2026 6:39 am
Topics: 6 / Replies: 19
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RE: 500 Error When Registering

@ray Are you still not able to register the dongle?

5 months ago
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RE: one of two new 12000xp delivered DEAD ?! what's next ?

I will check for battery terminal input failure later today. If something internal has shorted.... what is the fix, and can it be done in the field,...

5 months ago
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RE: one of two new 12000xp delivered DEAD ?! what's next ?

You can operate the inverter without battery. If the system isn't turned on properly with the battery, it can be damaged. I'll attach the link of ...

5 months ago
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RE: Monitor shows reverse power flow to rather than from grid

If you’re selling power back to the grid, make sure the CTs are installed between the meter and the main panel. If you’re not selling back, they can b...

5 months ago
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RE: one of two new 12000xp delivered DEAD ?! what's next ?

@eg4eric there is no Grid at this site, and no generator yet. I do have the PV available, but I thought the batteries had to be connected first to pow...

5 months ago
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RE: one of two new 12000xp delivered DEAD ?! what's next ?

Do you have PV that you can connect or Grid you can connect to see if the inverter turns on?

5 months ago
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RE: Monitor shows reverse power flow to rather than from grid

you might try flipping CTs so the other side of the donut is toward the inverter

5 months ago
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RE: Missing one of my 12000xp dongles

Hey, it seems like the dongle (DJ43502679) cannot be registered. I posted on the forum about it, but it maybe something about this specific dongle. ...

5 months ago
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RE: 500 Error When Registering

This was a replacement dongle sent to me, so I wonder if that is part of the problem... It fails when it tries to report the install (per the stacktra...

5 months ago
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RE: 500 Error When Registering

Was able to the inverter working (needed more voltage), but still have this error on the registration page. So sort of stuck right now on the install ...

5 months ago
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RE: Monitor shows reverse power flow to rather than from grid

Update… Reversing the CT checkbox seems to have done the trick, though it took a while for the monitor program to reflect the change.

5 months ago
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RE: 12000XP and Ruixu Lithi 2-16

OK, thank you for that. There is also still the separate issue of the documented setting #6 not working with Ruixu batteries and no real supported sol...

5 months ago
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RE: 12000xp - install & commissioning Q & A and comments

@frugal-farmer I don't mind using a different mfg battery since I prefer "open loop" charge control with voltage setpoints I can see and control. I...

5 months ago
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