EG4 Community Forum

Anonymous
Joined: April 20, 2026 7:34 am
Topics: 7 / Replies: 19
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RE: Unable to connect to 18kPV dongle

@eg4eric for more clarity: Already have a 18kPV inverter setup, which was purchased from signature solar, up and running since almost a year now....

3 months ago
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RE: Start PV Power Setting is Being Ignored

I have the same issue. PV is ignored

3 months ago
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RE: Unable to connect to 18kPV dongle

@eg4eric I am not even able to get dongle launch the config page which would allow me to config my WiFi settings. my phone is able to WiFi connec...

3 months ago
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RE: Field Impact Notice- 48V Batteries

Correct, updated to the latest firmware the other day and now not getting the battery stats in the monitor.  

3 months ago
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RE: Field Impact Notice- 48V Batteries

@jamesAre these issues regarding the update?We have reported the issue and are currently working on a solution. I will announce once it's resolved.If ...

3 months ago
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RE: Unable to connect to 18kPV dongle

@samjam24x7Make sure you are connecting the dongle to a 2.4GHz network. It does have to be separate from the 5G network.

3 months ago
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RE: My off-grid 12000XP 3-phase system had arc fault on non-connected MPPT, won't come out of standby

@gigadude Are these inverters wired to work in parallel? or are they separate systems?

3 months ago
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RE: Unable to connect to 18kPV dongle

@eg4eric Only module light keeps blinking

3 months ago
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RE: Unable to connect to 18kPV dongle

Only module light keeps blinking

3 months ago
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RE: Unable to connect to 18kPV dongle

10.10.10.1 only works with dongles that start with the letters BA. Are all the lights on or are any of them blinking?

3 months ago
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RE: 16kwh plus two 14.3kwh in parall?

@nickThe 16-kWh battery is preferred as the master battery; however, if that isn’t possible, it can be added to the existing 14.3 kWh batteries withou...

3 months ago
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RE: GridBoss Smart Port delayed reconnect to help Heat Pumps

@jarzzWelcome to the Forum!I’m not aware of any option to add a delay. However, when the grid goes down, you can enable Off-Grid Mode and configure th...

3 months ago
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RE: My off-grid 12000XP 3-phase system had arc fault on non-connected MPPT, won't come out of standby

@eg4eric I got a support call this morning at 6:30am my time, they weren't able to diagnose online so I was supposed to get a call back at 9 but didn'...

3 months ago
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